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Networking
The Networking Service is staffed with experts in the fields of design and operation of local area networks and their applications. The Networking Service uses diversified expertise and strategic alliances to offer integrated solutions that encompass the design, the installation and the maintenance of networks. Consultants help customers define and implement their short, medium and long-term network strategies.
Network Solutions
Description
- Requirement Analysis
- Solution design
- On or off-site preparation, assembly and configuration
- Implementing solutions
- Project management
- Change management
- Documentation and site plan
- Knowledge transfer
| Features |
Benefits |
- In-depth knowledge of the main products in the marketplace
- Strategic partnerships
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- High tech networks
- Economies of scale as a result of service integration
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Consultation
Description
- Strategic planning
- Project management
- Consulting service
| Features |
Benefits |
- Strategic expertise
- Management of large projects with or without partners
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- Service geared to current technologies
- Simplified management process
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Technical Support and Follow-up
Description
- Call centres
- Remote management
- Microcomputer maintenance
- Recovery and contingency plan
| Features |
Benefits |
- Call centres and dispatching
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- Quick intervention to resolve problems
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Ongoing Customer Support
Description
- Network operation and office automation
- Rollout and deliverables
- Network management
| Features |
Benefits |
- Full or partial outsourcing of support services
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Technologies
- Full microcomputer environment (hardware and software)
- Macrocomputer environment using connectivity
- Ethernet and fibre optic network
- Network operating systems: Windows NT/2000/XP and Novell Netware
- Communication servers: IBM, Microsoft Exchange, Citrix
- Intra/Internet services, Netscape Enterprise, Microsoft Explorer
- Microsoft SQL Server database servers
- Client/server group software: LotusNotes/Domino
- Operating systems: DOS, Windows for Workgroup, Windows 95/98/NT/2000/XP
- Servers and workstations from reputable manufacturers
- Remote access using switched or dedicated connections
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